To be part of our organization, every employee should understand and share in the YNHHS Vision, support our
Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion – must guide what we do, as individuals and professionals, every day.
This position reports to the department Laboratory Manager. Under the supervision of the Laboratory Manager, Shift Coordinators, Section Coordinators, and assistance of Medical Technologists, (where applicable) performs a range of clinical laboratory testing in an accurate and timely fashion. Develops and utilizes technical and problem solving skills. Develops a thorough knowledge of department principles and instrumentation for Medical Technologist promotion within 2 years of hire (highly preferred). Cooperatively and proactively assists in other departments as needed or assigned in a teamwork oriented environment. Maintains effective communications and harmoniously transfers testing and pending follow ups between employees and shifts consistently following all CHAMP and HRO standards. Maintains procedure knowledge once learned and implements all new and revised procedures in real time. Maintains all Quality Control and Quality Assurance standards at all times. Participates in proficiency testing as assigned following all routine standards and workflow. Maintains operational effectiveness and assumes full responsibility for continuing education participation, home study as needed and licensure preparations where applicable. Adapts to expanding department skillset with increased testing complexity and frequency, accepting reassignment as needed within and outside department of hiring origin.
1. Technical Skills – Demonstrates technical competency by performing a variety of techniques involved in the laboratory. This includes moderate complexity tests. This includes high complexity testing (highly preferred).
2. Performs tests according to laboratory procedures with acceptable accuracy and precision.
3. Understands principles of procedures including such concepts as analytical theory, quality control
evaluation, reference ranges, critical values, clinical significance of the assay, instrumentation used, reagent stability, calibration, etc.
4. Demonstrates a thorough knowledge of specimen aliquoting skills, including specimen assessment,
specimen volume requirements, sample storage requirements, anticoagulant assessment, specimen processing requirements.
5. Learns new procedures readily according to training schedule. Takes initiative to maintain skills.
6. Demonstrates knowledge of Quality Control data assessment; applies such knowledge to assessment of daily QC runs; documents QC and corrective actions in appropriate QC logs; alerts Coordinators when QC issues arise; discusses QC issues with Coordinators in order to increase knowledge base.
7. Demonstrate a thorough knowledge of the reference ranges and critical abnormal ranges; reports values according to laboratory procedures; documents the reporting of Critical abnormal values and read-back.
8. Instrumentation Skills – Develops and demonstrates knowledge and skills of instrumentation, procedures, and process.
9. Performs instrument maintenance according to schedule including documentation, within established time limits.
10. Demonstrates ability to perform basic instrument operation including routine and STAT modes (if any), menu options, and response to error flags.
11. Handles STAT, Pediatric, and routine samples so as to minimize turn-around-time and maximize reporting of clinically useful information.
12. Follows established quality control procedures, including frequency of quality control monitoring; evaluation of acceptability of results; documentation of response to outliers. Anticipates quality control problems in advance by monitoring shifts and trends.
13. Recognizes instrument problems when they occur by responding to instrument alarms, error flags, and quality control problems. Initiates trouble-shooting procedures in a systematic manner.
14. Reports values according to laboratory procedures, including timely reporting of critical values to appropriate person(s). Documents critical values and their reporting.
15. Independently evaluates results for acceptability based on proper instrument operation, plausibility of results, previous patient data; alerts supervisor if discrepancies.
16. General Laboratory Skills and Knowledge – Performs tasks that assist with overall operation of laboratory service according to laboratory policies and in compliance with regulatory guidelines.
17. Takes responsibility for all reagents and supplies associated with assigned test to ensure adequate materials are available for next analysis.
18. Participates in CAP testing as established by laboratory and regulatory procedures. Accounts for all pending samples from beginning of shift to established “cutoff” time for assigned area.
19. Demonstrates organizational skills to prioritize work according to urgency and medical need. Performs multiple tasks to optimize efficiency.
20. Follows safely procedures and uses appropriate safety materials and personal protective equipment. Demonstrates responsibility for work extending past scheduled shift when necessary.
21. Demonstrates knowledge of general laboratory policies and procedures for quality control monitoring of equipment including temperature checks, pipet calibration, general equipment maintenance and documentation.
22. Demonstrates knowledge of use of laboratory computer programs and functions.
23. Reports problems and situations inconsistent with good patient care to appropriate person(s).
24. Recognizes and performs duties which need to be performed to enhance the overall laboratory environment.
25. Provides all required documentation according to laboratory policies including error reports, log books, and problem logs.
26. Consistently follows laboratory procedures for reagent labeling.
27. Professional Skills – Develops and participates in activities that demonstrate professionalism, a commitment to competency and career growth.
28. Participates in inter-laboratory continuing education program.
29. Demonstrates positive approach to learning new concepts, responsibilities, techniques, and/or procedures.
30. Adheres to hospital policy by returning from breaks/lunch within established times.
31. Demonstrates a sensitivity to needs of co-workers and patients by adhering to policies governing confidentiality.
32. Recognizes the needs of others and responds to them in a professional manner. Understands and tolerates differences in individuals; shows ability to work as a member of a team.
33. Emotional maturity is exhibited on a consistent basis; is able to control anger in difficult situations, and remains calm during stressful occasions.
34. Keeps work area neat; disinfects after each use according to laboratory policies.
35. Accepts constructive criticism in a positive manner and takes corrective action to improve performance.
Bachelor’s degree from an accredited university or college in a Biological Science or Biotechnology, Biochemistry,
Chemistry, Microbiology, or equivalent Bachelor’s degree.
Laboratory experience is preferred, not required.
Basic knowledge of instrumentation and equipment used in a laboratory. Skilled manual dexterity for manual procedures required. Efficiency in word processing applications, spreadsheet design / utilization, and use of web based resources. Basic knowledge of laboratory information systems. Must possess excellent communication skills and ability to communicate in an effective and professional manner with hospital staff. Excellent customer service and interpersonal skills are required. The ability to work as a member of a diverse team is essential.
Performs a variety of routine tests and procedures, performs instrument maintenance procedures, performs routine quality control procedures.
ASCP categorical certification eligibility and completion within 2 years of hire (highly preferred).