PSI FAMILYSERVICES INC.
TITLE: Employment Specialist (N-04-02-17)
REPORTS TO: Supported Employment Supervisor
SUPERVISORY RESPONSIBILITIES: None
The Employment Specialist is responsible for offering assistance in matching people
with jobs that fit their skills and interests. The overall function is to help the consumer
find and keep competitive employment that is consistent with their vocational goals.
ESSENTIAL JOB FUNCTIONS
1. Engages the consumer and establishes a trusting and collaborative relationship
directed toward the goal of competitive employment.
2. Assists consumers in learning how their benefits will be affected by earned
3. Completes a vocational assessment for each person on the case load. This
includes formal testing and situational assessments.
4. Completes an individualized work plan for each person in the case load. Update
the plan quarterly.
5. Completes a career profile for each new consumer. Update the profile with each
new job and educational experience.
6. With consumer’s permission, provide education and support to family members
about work. Gather information about skills, interests, and strengths of the
consumer and ideas for support.
7. Conducts job development and job search activities directed toward positions
that are individualized to the interests and uniqueness of the people on caseload.
8. Conducts at least six employer contacts each week to learn about business and
employer needs to talk about specific clients who are looking for work.
9. Responsible for at least 20 job placements each year.
10. Supports the consumer making employer contacts by applying for jobs or
learning more about jobs available in the community within 30 days of program
11. Provide individual follow along supports to assist clients in maintaining
employment. Provides frequent in-person supports as needed.
12. Provides education and support to the employees as agreed upon by the
consumer. This may require negotiating job accommodations and follow along
13. Provide outreach services as necessary when consumers miss appointments.
14. Participates in team meetings and communicate with team members to
coordinate services and generate ideas to help people meet employment goals.
Bachelor’s degree in mental health education, social sciences or business
Two years of college or training in social sciences or business and at least two
years’ experience working with people with serious mental illness
High School diploma and ten years’ experience working with persons with
Experience providing employment services and knowledge of the world of work
Good oral and written communication skills demonstrated by quality of clinical
recordings and ability to conduct team meetings.
Excellent organizational skills and the ability to work independently.
Demonstrated ability to develop positive trusting relationships with consumers
and their families.
Ability to type 30 words per minute on the computer with knowledge of word
Must have access to a private car and have a valid driver’s license and proper
Understanding and adherence to PSI’s philosophy, Helping People Grow.