The Public Safety Emergency Communications Specialist is responsible for delivering quality emergency communication services to the public, as well as providing accurate and timely dispatch support to police officers and fire rescue personnel. The Communications Specialist has a unique responsibility in a fast-paced environment that requires careful attention to detail, multi-tasking, and good communication skills. The Communications Specialist obtains location and other pertinent details from the caller to make the initial determination of the level and type of service needed when processing emergency calls for service. This is a challenging and rewarding career that affords one the opportunity to provide a vital service to the community. Major duties include answering 9-1-1 emergency calls, and dispatching police officers and fire rescue personnel to respond to calls, using a computer system known as Computer Aided Dispatch (CAD).