Job Summary: The R&P Intern will assist case managers in all resettlement activities, systems navigation, and access to benefits for recently- arrived refugees in Maryland or Virginia.
Roles and Responsibilities
- Assist setting up apartments for newly arriving refugees
- Provide assistance to case managers in meeting clients at airport when they first arrive and transport them to their new home
- Assist with conducting Cultural Orientation
- Perform orientations on safety, health and hygiene
- Assist clients to get services from local social service offices and public assistance
- Assist and accompany clients to various appointments including but not limited to: employment, medical appointments, school enrollments, immunization appointments, ESL class enrollments
- Assist with researching benefits or service information on behalf of refugee clients
- Assist with benefits enrollments or follow-ups
- May assist with planning and running ESL workshops
- Assist R&P case manager with maintenance of case files
- Show clients how to use public transportation
- Assist with other related duties as assigned
- College degree or perusing an undergraduate degree in political science, international relations, social work, community heath, law/justice, human rights, languages, or related field preferred.
- Previous experience working in multicultural contexts is desirable
- An interest in international and refugee issues
- Ability to work independently as well as in a team
- Ability to work in fast-paced environment and process unexpected tasks and deadlines
- Ability to work under pressure
- Creativity and initiative to follow through on projects
- Effective communication and writing skills
- Proficiency in one or more language other than English is preferable
- Having personal car or access to a car is highly desirable
- Understanding of the timelines and processes refugees go through from arrival-5 years.
- Increased intercultural communication competency
- Exposure to basic non-profit operations and environment
- Knowledge of marginalized populations – challenges and opportunities
- Experience working with limited English proficiency populations
- Knowledge of local refugee benefits systems
- Ability to navigate of social service systems
- Basic ability to keep case notes and maintain case files to State Department standards.
At least 2 full days a week
Applications are considered on a first come, first served rolling basis.