The CASH Campaign of Maryland promotes economic advancement for low-to-moderate income individuals and families in Baltimore and across Maryland. CASH accomplishes its mission through operating a portfolio of direct service programs, building organizational and field capacity, and leading policy and advocacy initiatives to strengthen family economic stability.
The Maryland Community Fellows program is a partnership between the CASH Campaign of Maryland, the Maryland Department of Housing and Community Development, and various Community Action Agencies (CAAs) statewide. Fellows primarily focus on free tax preparation, outreach and marketing about the Earned Income Tax Credit, teaching financial education, and individual case management, where applicable.
General Job Duties:
- Become an expert on the Volunteer Income Tax Assistance (VITA) program, tax laws, tax credits (Earned Income Tax Credit), and financial capability programs and products.
- Work with the placement site to implement a VITA free tax site during tax season.
- Certify at the IRS Advanced level and as a VITA Site Manager, if required by the site.
- Support volunteer recruitment and assist with administration of VITA program.
- Provide support to tax clients and assist them in navigating the intake process, including completing forms and applications, submitting documents, and accessing financial capability resources and services.
- Support implementation of tax time financial capability programs and services at the site.
- Provide financial education through workshops and individual appointments, where applicable.
- Attend monthly professional development training webinars and respond to monthly group writing prompts.
- Part-time or full-time junior and senior students currently enrolled in an accredited four year institution; Graduate students are strongly preferred.
- The ability to work remotely using multiple virtual platforms.
- Excellent telephone and computer skills.
- Access to a computer with an internet connection is required to participate in the Fellows Program.
- Proficiency with Microsoft suite, Google suite, Slack, Zoom, etc.
- Excellent telephone skills and computer proficiency (Microsoft Office suite, Google suite, Slack, etc.).
- Superior customer service skills.
- Must excel in a team setting and exhibit strong interpersonal skills.
- Must be able to work independently and complete tasks with minimal supervision.
- Attentive to details and comfortable working on multiple projects simultaneously.
- Prompt communication with program supervisor and site staff.
- Timely submission of timesheets, mileage logs, monthly and quarterly evaluations, schedules, writing assignments, and more, when requested by program staff.
- Up to 400 hours total for the duration of the Fellowship (100 in the Fall semester, and 300 in the Spring). This translates to 8 hours/week in the fall, and up to 20 hours/week in the spring.
- Ability to work 3 days a week at site location, totaling 20 hours per week.
- *Fellows should expect to work Saturdays and occasional nights during tax season (Jan-April), depending on their site placement.
*Please note each site establishes its own schedule, so time requirements may vary.
Please apply via the Handshake portal. Questions? E-mail firstname.lastname@example.org.