We’re Apogee. Nice to meet you. At our core, we’re a student services organization that happens to focus on IT. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, and class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation. We work hard, celebrate success, and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.
We’re currently hiring a Network Technician intern to work at the Washington College campus in Chestertown, Maryland.
To apply, to go: https://apply.workable.com/j/FDE4C46465
Are you a good fit?
- You are interested in IT and are pursuing your degree in Information Systems, Engineering, or Computer Science.
- You can work 10-15 hours per week during both the Fall and Spring semesters.
- You have a growth mindset and are willing to learn about enterprise networks.
Here’s your job:
- Provide exceptional customer service to customers
- Work with Apogee’s primary network technician to address end-user and network escalations
- Perform weekly network testing
- Perform monthly maintenance of network equipment
- Monitor, investigate and retire equipment alarms
- Generate reports as required
- Other documentation and administrative duties as requested
Minimum Qualifications
- Honest
- Dependable
- Self-motivated
- Basic understanding of networking and multiple operating systems
- Enrolled in a degreed program at an accredited college/university.
- Ability to operate under minimal supervision
- Ability to work logically and methodically to resolve service issues under direction from NOC
- Excellent written and spoken communication skills (ability to communicate comfortably with college students, dormitory employees, university officials, and owners and management of properties)
Preferred Qualifications
- Excellent relationship building skills
- Currently studying for an IT degree
- Experience with IT
- Certifications such as Net+
Physical demands. Candidates should be able to lift up to 50 lbs. and climb a ladder. Position involves lots of walking.
Driving Requirements. This role requires you to maintain a valid driver’s license for the purposes of using your own vehicle for work purposes.
Diversity Commitment Statement
At Apogee, we believe education is a doorway to a fair and just society. Within our own walls, we stand committed to creating a healthy culture of diversity and inclusion, to empowering one another as advocates for an inclusive workplace, and to doing so transparently. Apogee employees founded three employee-led groups in 2020 including Diversity and Inclusion, Civic Awareness, and Apogee Veterans.
Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, hr@apogee.us.
