Overview We are seeking a Help Desk Analyst to support the telematics workstream in a helpdesk/reporting capacity and have the opportunity to utilize and strengthen skills, including business writing, slide deck development, data analysis, and process improvement. Active ICE/CBP Public Trust is required. Responsibilities Monitor and respond to telematics issues through the Service Now helpdesk Develop and update telematics related reports involving installations, helpdesk ticket volume, and connectivity Train headquarters and field personnel on telematics system usage Maintain, analyze and …

Overview We are looking for staff that have a background in accurate recordkeeping, are conscientious and diligent and self-motivated. Our client needs staff that will help track and account for assets owned by the US government for a key government agency. Assets could include uniforms, personal property, records, vehicles, graphics and printing. Position located NCR, National Place near Metro Center, & Telework (1-2 Days/per week) Responsibilities Strengthening the controls for the acquisition, maintenance, repair, monitoring and reporting, along with the …

Overview Successfully support the Department of Homeland Security in ensuring that privacy considerations and protections are comprehensively integrated into DHS programs, policies and procedures. Responsibilities Privacy Compliance; FOIA Processing Support; Privacy and Policy Oversight. Review Privacy Compliance documentation, including Privacy Threshold Analysis (PTAs), Social Media Operational Use Templates (SMOUTs), System of Record Notices (SORNs), and Privacy Impact Assessments (PIAs). Review and analyze operational and proposed Component systems in order to identify real/potential privacy risks, and develop mitigation strategies. Manage the …

Overview The ERO Law Enforcement Systems and Analysis (LESA) division is responsible for helping inform the development of ERO strategies and supporting continuous enhancement of ERO business processes to execute those strategies. Through data collection and analysis and technology and process improvements, LESA delivers tools, studies, and recommendations that assist ICE’s decision-making and planning (strategic, business, and operational). LESA studies ICE’s operations and resources (personnel, processes, technology, and infrastructure) to find areas for continuous improvement. Responsibilities Conduct data analysis and …

Overview The ERO Law Enforcement Systems and Analysis (LESA) division is responsible for helping inform the development of ERO strategies and supporting continuous enhancement of ERO business processes to execute those strategies. Through data collection and analysis and technology and process improvements, LESA delivers tools, studies, and recommendations that assist ICE’s decision-making and planning (strategic, business, and operational). LESA studies ICE’s operations and resources (personnel, processes, technology, and infrastructure) to find areas for continuous improvement. Responsibilities Conduct data analysis and …

Are you looking for a position that helps start your career? Are you interested in a job that provides growth and opportunity? We are looking for staff that have a background in accurate recordkeeping, are conscientious and diligent and self-motivated. Our client needs staff that will help track and account for assets owned by the US government for a key government agency. Assets could include uniforms, personal property, records, vehicles, graphics and printing. Position located NCR, National Place near Metro …

Overview TechOp Solutions is looking for an IT professional who is certified in Salesforce (developer) that will be responsible for coordinating with Salesforce design and development teams, developing and implementing updates and configuration changes within DEV and INT environments. This person will lead the application of Agile development principles to the operational environment, helping to define objectives and strategic direction. Responsibilities may include development of new technical solutions in a contact center environment. In addition, this person will perform system …

Overview The biosurveillance scientist will support the Department of Homeland Security’s Countering Weapons of Mass Destruction (CWMD) Office in identifying, analyzing, and reporting on biological events of interest to national security due to their effects on human, animal, plant, and/or environmental health. The role will incorporate open source biosurveillance reporting and technology innovation consulting in the biosurveillance space for the purpose of providing information decision makers and responders at the federal, state, and local levels can leverage for both early …

TechOp Solutions is looking to add talented FOIA professionals to our Team that possess the experience, vision, commitment and integrity to successfully support the strategic goals of our Government Clients. Responsibilities/Duties: Provide responses to FOIA and Privacy Act requests; data entry; annual backlog reduction support; and correspondence preparation. Manage the receipt, distribution, and tracking of incoming FOIA request. Provide written/oral responses to inquiries regarding the FOIA from other federal/state/local agencies. Prepare letters and other correspondence in support of FOIA/Privacy Act …